Hur kan vi hjälpa dig idag?

When my SoMachine v4.3 project is built, there is a version mismatch of the GMC Independent Base Device 1.2.9.0 Library

Issue
When my SoMachine v4.3 project is built, there is a version mismatch of the "GMC Independent Base Device, 1.2.9.0" Library. In the Library Manager, there is an yellow triangle with an exclamation mark on the Library.
GMC Independent Base Device, 1.2.9.0 Exclamation in Library Manager

The newest version of the library that comes with my PC's installation of SoMachine is "GMC Independent Base Device, 1.2.8.0".
Where do I obtain the newer version of the library?

Product Line
SoMachine v4.3

Environment
Programming software in Windows 7/10

Resolution
This GMC Independent Base Device 1.2.9.0 library is required to be used with the GMC Independent Altivar 1.1.5.0 library for Altivar Drives. It is contained in SoMachine v4.3 Patch 3.
SoMachine v4.3 Patch 3 can be obtained through the Schneider Electric Software Update Tool.

By default the Software Update tool is just named "Software Update" as a Desktop shortcut icon.

It can also be launched from (Default location):
C:\Program Files (x86)\Schneider Electric\SESU\SoftwareUpdate.exe

NOTE: SoMachine v4.3 Patch 2 must be installed first as a pre-requisite

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric Sverige

Utforska mer
Produktfamilj
Utforska mer
Produktfamilj

Behöver du hjälp?

Behöver du hjälp?

Produktväljare

Produktväljare

Hitta snabbt och enkelt rätt produkter och tillbehör för dina ändamål.

Begär en offert

Begär en offert

Ställ din fråga online så kontaktar vi dig.

Här köper du

Här köper du

Hitta enkelt närmaste Schneider Electric-distributör på din ort.

Hjälpcenter

Hjälpcenter

Hitta alla supportresurser som du behöver på ett ställe.

  • Produktdokumentation
  • Ladda ner programvara
  • Produktväljare
  • Byt ut eller ersätt produkt
  • Hjälp- och kontaktcenter
  • Här köper du
  • Begär en offert
  • Hitta våra kontor
  • Shop.se.com/se/sv nedstängning
  • Schneider Electrics community
  • Karriär
  • Företagsprofil
  • Rapportera ett tjänstefel
  • Tillgänglighet
  • Pressrum
  • Investerare
  • EcoStruxure
  • Sök jobb
  • Blogg
  • Sekretesspolicy
  • Cookie-information
  • Användarvillkor
  • Change your cookie settings