Våra varumärken

Impact-Company-Logo-English Black-01-177x54

Välkommen till Schneider Electrics webbplats

Välkommen till vår webbplats.
		
Hur kan vi hjälpa dig idag?
AP9520TH Not Showing in the Netbotz 750/755 Web Interface

Issue: AP9520TH Not Showing in the Netbotz 750/755 Interface

Product:
Netbotz 750
Netbotz 755

Environment:
Netbotz 750/755 - Any firmware
AP9520TH – Any Serial Number

Cause:
Connecting an AP9520TH with default DIP switch settings (all switches down. A-link address = 1, refer to below screenshot) will not show on the Netbotz Home page.
Alink Address
The AP9520TH is powered and displays temperature and humidity values.
A repeated error in the log will show.
2022-05-26 09:16:45.030+0800 [Thread-37] ERROR com.se.nb.nativeio.messages.DeviceId:-1 - Enclosure type AP9520TH cannot be on enclosure number 0
2022-05-26 09:16:47.000+0800 [Thread-43] ERROR com.se.nb.nativeio.messages.DeviceId:-1 - Enclosure type AP9520TH cannot be on enclosure number 0
2022-05-26 09:16:50.179+0800 [Thread-43] ERROR com.se.nb.nativeio.messages.DeviceId:-1 - Enclosure type AP9520TH cannot be on enclosure number 0

Resolution:
Start the DIP switch address to #2, refer to the screenshot above or the AP9520TH manual.  The AP9520TH sensor should now be available in the Netbotz 750/755 Home page.  A restart may be required.
The link address set on the AP9520TH will be minus 1 on the Identifier in the Netbotz web interface.

Example:
The DIP switch setting for this AP9520TH (see first image) is set on Address 2, but the Identifier is shown as 1 on the web interface.  The second AP9520TH DIP switch setting is for Address 3, and the identifier is shown as 2.
Example 1Example 2

If your Netbotz 750 is using 8 x AP9520TH, use the DIP switch settings below.
Dip Switch Setting

Please note this issue will be resolved in Botzware version 5.3.5

Schneider Electric Sverige

Utforska mer
Produkt:
Utforska mer
Produkt:
  • Produktdokumentation
  • Ladda ner programvara
  • Produktväljare
  • Byt ut eller ersätt produkt
  • Hjälp- och kontaktcenter
  • Här köper du
  • Begär en offert
  • Hitta våra kontor
  • Shop.se.com/se/sv nedstängning
  • Schneider Electrics community
  • Karriär
  • Företagsprofil
  • Rapportera ett tjänstefel
  • Tillgänglighet
  • Pressrum
  • Investerare
  • EcoStruxure
  • Sök jobb
  • Blogg
  • Sekretesspolicy
  • Cookie-information
  • Användarvillkor
  • Change your cookie settings