Resolution:
Check the AO1 assignment under Drive menu > 1.5 Inputs/Outputs Config > AO1 Configuration. The default assignment is Motor Freq. If assigned to No, you will not see an output signal.
Verify the AO1 Type, AO1 Min Output and AO1 Max Output match the expected signal (i.e. 0-10 VDC or 4-20 mA).
Check under Drive Menu > 1.2 Monitoring > Analog Outputs Image to see if a signal is present. Using a meter, check the AO1 to COM terminals for a matched signal.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Singapore
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