Our Brands

Impact-Company-Logo-English Black-01-177x54

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Why is the IP address resetting back to all zeros when I power cycle the ATV71 with an VW3A3316 ethernet IP card?
Issue:
ATV71 drive equipped with VW3A3316 Ethernet IP card.  The IP address and Subnet mask return to 0.0.0.0 when power is cycled.  IP mode is set to Fixed.

Product Line:
Altivar 61 and Altivar 71 series drives

Environment:
All models that are equipped with option card VW3A3316 Ethernet IP Card, All serial numbers.

Cause:
IP address and Subnet Mask address should persist through a power cycle when IP Mode is set to fixed, but they reset to 0.0.0.0 after a power cycle.

Resolution:
If parameter Forced Local Assignment is assigned to a logic input and is active, this can cause the IP address and subnet mask to be reset to factory default of 0.0.0.0 when power is cycled.  Insure that this parameter under menu 1.9, Communications, is not assigned to a logic input when using the VW3A3316 option card.

Schneider Electric Singapore

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

  • Product Selector

    Quickly and easily find the right products and accessories for your applications.

  • Get a Quote

    Start your sales enquiry online and an expert will connect with you.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Help Centre

    Find support resources for all your needs, in one place.

  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Contact Support
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings