Issue
When attempting to generate a web based report there is a prompt for entering a user name and password to access the data source:
Product Line
ION Enterprise 6.x
Environment
Reporting
Cause
Login credentials are changed or may not be specified so that WebReporter (Reporting Services) can access the IONReportDataSource.
Resolution
Follow the procedure below to set the correct login credentials.
1.Open the web browser and open the http://<server name>/Reports or http://<server name>/Reports$ION virtual root.
2. Open the IONReportDataSource.
3. Under the Connect Using, select the radio button "Credentials stored securely in the report server".
4. Enter the following user information:
User Name: IONUser
​Password: IONisgreat!
5. Click on Apply to apply the changes.
Released for: Schneider Electric Singapore




Need help?
Start here!
Find answers now. Search for a solution on your own, or connect with one of our experts.
Contact Support
Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Search FAQs
Search topic-related frequently asked questions to find answers you need.
Contact Sales
Start your sales enquiry online and an expert will connect with you.