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Video: Unable to connect to Web Applications in SPM or PME

Published date: 12 November 2019

Issue
Error Messages are displayed when trying to connect to the Web Application even after restarting.

Possible Error Messages:
"This page can't be displayed"
"Error: an error occurred communicating with the server"

"HTTP Error 401.2 - Unauthorized"

Product Line
EcoStruxure™ Power Monitoring Expert 7.2.x, 8.0, 9.0
StruxureWare Power Monitoring 7.0.x

Environment
Accessing Web Applications

Cause
Anonymous Authentication is disabled for the Default Web Site.

Resolution
Navigate to Administrative Tools -> Internet Information Services (IIS) Manager -> Sites -> Default Web Site
Verify that Default Web Site is Started.



Double click on Authentication and verify that Anonymous Authentication is set to "Enabled" and other Authentications are disabled.




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