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Inconsistent Setup Error on ION8650 Meters due to network settings inconsistencies

Published date: 17 December 2019

Issue
The Network Setup parameters for IP address and Subnet are interdependent. ION 8xxx meters will give an Inconsistent Setup error if these two parameters are not set correctly. This error will also occur if the Gateway IP address is not correct

Environment
ION8650 network setup

Cause
There are two main causes:

  1. The IP address and the Subnet are not in the same class. IP addresses are classed based on the first octet of the address.
    • Class A 1-126

      Class B 128-191

      Class C 192-223

Example: 192.168.1.1 is a class C IP address.

      2. Gateway IP address is not correct. Example, the meter IP address is 192.168.1.1 and Gateway is set to 192.161.0.4

Resolution

The subnets should be chosen to match the class of the IP address.

    • Class A 255.0.0.0

      Class B 255.255.0.0

      Class C 255.255.255.0

It is possible to use a Subnet that is greater than the minimum values listed above. However, it would be inconsistent to use a Subnet lower than those values.

Examples:

Right IP 10.168.68.10 Subnet 255.0.0.0

Right IP 10.168.68.10 Subnet 255.255.248.0

Wrong IP 192.168.1.1 Subnet 255.0.0.0

If the IP address and Subnet mask are correct as above. Then check Gateway IP, it should match with the first two octets of the meter IP address. 

Example: if meter IP is 192.168.1.1, then Gateway IP should be 192.168. X.Y

 

 


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