Browse FAQs

High CPU spike on FrameworkServices

Published date: 31 December 2019

User is observing very high CPU usage from the FrameworkService

Product Line
Power Monitoring Expert 8.0

Windows Task Manager

*Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop). 

1) Download the zip file attached to this article
2) Backup the files listed at the bottom of this email
3) Stop all of the Power Monitoring Expert Services  (They start with ION and ApplicationModules)
4) Replace the dll's with the attached ones in the corresponding locations of the Power Monitoring Expert Installation (Application Server). 
5) Restart the services. 

The list of files contained in this hotfix include:
...\Power Monitoring Expert\Applications\AlarmConfiguration\bin\Framework.Common.dll
...\Power monitoring Expert\Applications\ApplicationFramework\bin\Framework.Common.dll
...\Power monitoring Expert\Applications\bin\Framework.Common.dll
...\Power monitoring Expert\Applications\EWS\bin\Framework.Common.dll
...\Power monitoring Expert\Applications\HierarchyManager\bin\Framework.Common.dll
...\Power monitoring Expert\Applications\RateEditor\bin\Framework.Common.dll
...\Power monitoring Expert\Applications\SystemDataService\bin\Framework.Common.dll
...\Power monitoring Expert\Applications\TrendsWebServices\bin\Framework.Common.dll
...\Power monitoring Expert\system\bin\Framework.Common.dll
...\Power monitoring Expert\system\ReportDataService\bin\Framework.Common.dll
...\Power monitoring Expert\Web\bin\Framework.Common.dll

Was this helpful?

What can we do to improve the information ?

Can't find what you are looking for?

Reach out to our customer care team to receive information on technical support, assistance for complaints and more.