Issue:
A customer is attempting to submit an Activation Request file through the Licensing web portal but receives the following error message.
Product Line:
Power Monitoring Expert 7.2.x
Power Monitoring Expert 8.x
Power Monitoring Expert 9.0
Power Monitoring Expert 2020
Environment:
PME License web portal
Cause:
The "ActivationRequest.xml" file has been generated with the License Manager rather than the Floating License Manager.
Resolution:
Resubmit the request using the Floating License Manager following the steps in the Web Portal activation process. FA225923
Released for: Schneider Electric Singapore
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales enquiry online and an expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Centre
Find support resources for all your needs, in one place.
