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Issue:
ATS22 soft starter with a specific firmware version order.

Product Line:
ATS22

Environment:
All

Cause:
Wants a specific firmware version.

Resolution:
The firmware update is done on the mfg side not the end customer side. In most cases the end customer will not need to update the firmware because their soft starter works with the previous version no problem. But if they buy a new product it will most likely include the updated firmware.

Released for: Schneider Electric Singapore