Issue
The goal of this video is to explain how to recover logs with EcoStruxure Control Expert (formerly Unity Pro) for sending to the customer support. With this video you could recover the Crashlog in case of issue appeared on your installation and the Ucmerr.log which gives information to the support about the issue.
Product Line
Unity
Environment
Windows 10
Resolution
SE USA Product Range URL
https://www.se.com/us/en/product-range/548-unity-pro
The goal of this video is to explain how to recover logs with EcoStruxure Control Expert (formerly Unity Pro) for sending to the customer support. With this video you could recover the Crashlog in case of issue appeared on your installation and the Ucmerr.log which gives information to the support about the issue.
Product Line
Unity
Environment
Windows 10
Resolution
SE USA Product Range URL
https://www.se.com/us/en/product-range/548-unity-pro
Released for: Schneider Electric Singapore








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