You can access chat support in SE website by following the instructions below:
1) Go to your local SE Website:
Singapore: se.com/sg
Philippines: se.com/ph
Malaysia: se.com/my
2) At the SE website, click on the "Support" Tab then under dropdown menu click the link for "get a quote".
3) Under Contact Sales page, please kindly fill in all the needed information then lastly click submit.