Issue
"Write to System" is grayed out when trying to write an archive from a "PME 2020 - language Portuguese" into a new "PME 2020 - language Portuguese" - regardless if it is distributed or standalone.
Product Line
Power Monitoring Expert 2020
Environment
Configuration Manager Tool 2020 (CM Tool 2020) - System Migration PME 2020 to PME 2020
Cause
The registry CultureInfoName in a PME system for Portuguese version is set to "pt-BR" however CMTool file that reads the supported versions is using "pt", hence the tool cannot recognize this as a supported path.
Resolution
"Write to System" is grayed out when trying to write an archive from a "PME 2020 - language Portuguese" into a new "PME 2020 - language Portuguese" - regardless if it is distributed or standalone.
Product Line
Power Monitoring Expert 2020
Environment
Configuration Manager Tool 2020 (CM Tool 2020) - System Migration PME 2020 to PME 2020
Cause
The registry CultureInfoName in a PME system for Portuguese version is set to "pt-BR" however CMTool file that reads the supported versions is using "pt", hence the tool cannot recognize this as a supported path.
Resolution
- Open Configuration Manager Tool 2020 > bin > SupportedVersions.xml in a notepad (make a copy of this file just for safety).
- Search for Languages="pt"
- You will find 4 lines:
- Line 189: <From Version="9.1" InstallationTypes="Distributed" Languages="pt" Editions="" />
- Line 190: <To Version="9.1" InstallationTypes="Distributed" Languages="pt" Editions="" />
- Line 237: <From Version="9.1" InstallationTypes="Standalone,Distributed" Languages="pt" Editions="" />
- Line 238: <To Version="9.1" InstallationTypes="Standalone,Distributed" Languages="pt" Editions="" />
- Replace it for Languages="pt-BR"
- Save it.
Released for: Schneider Electric Singapore
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