Schneider Online Shop
Support
Search FAQs
FAQ000195442
How can we help you today?

Error 1721 when uninstalling early versions of Schneider Electric Software Update

Issue:
Old versions of Schneider Electric Software Update (e.g. versions 1.0, 1.2 or 1.3) cannot be uninstalled once they have been repaired. Uninstall leads to Error 1712.
Error image

Product Line:
All Schneider Electric Software supporting the Schneider Electric Software Update Tool

Environment:
Windows 7, Windows 8.1, Windows 10

Resolution:
Download and execute version 2.5.0 of Schneider Electric Software Update from this link.
When setup starts, it automatically begins a Repair fix as shown below:

SESU

After repair the old version of Schneider Electric Software Update is automatically uninstalled and the new version is installed.

Released for: Schneider Electric Singapore
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Contact Support
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings