Our Brands

Welcome to the Schneider Electric Website

Welcome to our website.
		
How can we help you today?
Why Link150 Firmware Upgrade Fail with the Upgrade Tool V3.0 ?

Issue

Few of the EGX150 units when upgraded using the upgrade tool, fail to upgrade and cause the device to be in boot mode.


Environment
EGX150 when firmware upgraded from 5.0.24 version to 5.1.22 version using, 3.0 version of upgrade tool.


Cause
The mass upgrade tool is not stable to support the upgrade from very old version to the latest versions.


Resolution

Prefer the upgrade of the Link150 through Web Pages.

The Upgrade Tool was removed from se.com. Please do not share the tool for the moment.

A fix will be developed for the tool and will be available again with the package firmware on se.com.

Schneider Electric Singapore

Explore more
Product:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Product:

Need help?

  • Start here!

    Find answers now. Search for a solution on your own, or connect with one of our experts.

  • Contact Support

    Reach out to our customer care team to receive more information, technical support, assistance with complaints and more.

  • Where to buy?

    Easily find the nearest Schneider Electric distributor in your location.

  • Search FAQs

    Search topic-related frequently asked questions to find answers you need.

  • Contact Sales

    Start your sales enquiry online and an expert will connect with you.

  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Contact Support
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings
Your browser is out of date and has known security issues.

It also may not display all features of this website or other websites.

Please upgrade your browser to access all of the features of this website.

Latest version for Google Chrome, Mozilla Firefox or Microsoft Edgeis recommended for optimal functionality.