Sometimes, you might see Synchronization failed and network error on EcoStruxure Power Commissioning Mobile application as given in the Pic 1 and Pic 2 while trying to finalize the commissioning on the application

Pic 1                                                                  Pic 2




First you will get the error as Synchronization failed (Pic 1)and once you click Ok button, you get the network error as shown in Pic 2.
Root cause: This issue occurs when the speed of the internet connection on the mobile is very slow.
It is always recommended to have proper network connectivity on finalizing your commissioning.

Released for: Schneider Electric Singapore