How can we help you today?

Serial Port Pin-Out for SAGE RTU 2400

Issue:

Users need the correct pin-out configuration for the DB-9 serial ports on the SAGE RTU 2400 for connecting external devices or troubleshooting communication issues.

Product:

SAGE RTU 2400

Environment:

  • SAGE RTU 2400 Baseboard
  • Optional C3438 RS-232 Port Card
  • SCADA communication setup using RS-232 serial ports

Cause:

Incorrect wiring or misunderstanding of the DB-9 connector pin assignments can lead to communication failures between the RTU and external devices such as IEDs, MTUs, or modems.

Resolution:

The SAGE RTU 2400 baseboard provides five serial ports:

  • UIF Port (dedicated for PPP or Console)
  • Ports 1–4 (for communication with IEDs, MTUs, or redundant channels)
    Additional ports (up to 12 total) can be added using C3437/C3438 expansion cards.

DB-9 Pin-Out Configuration:

1

For basic RS-232 communication, only pins 2 (RXD), 3 (TXD), and 5 (GND) are required. Other pins are used for modem control and synchronous connections.

LED indicators on the baseboard show activity for DCD, RX, RTS, TX, CTS for each channel.

Schneider Electric Singapore

Explore more
Range:
Users group

Discuss this topic with experts

Visit our Community for first-hand insights from experts and peers on this topic and more.
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales enquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Centre

Help Centre

Find support resources for all your needs, in one place.

  • Product Documentation
  • Software Downloads
  • Product Selector
  • Product Substitution and Replacement
  • Contact Support
  • Find our Offices
  • Get a Quote
  • Where to buy
  • Schneider Electric Community
  • Careers
  • Company Profile
  • Report a misconduct
  • Accessibility
  • Newsroom
  • Investors
  • EcoStruxure
  • Job Search
  • Blog
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings