Unlock GE Faunc driver to solve "ERROR 1330 on Build - driver not supported".

Issue:

Getting the error message "ERROR 1330 on Build - driver not supported". When trying to download to the HMI

Product Line:

XBTGT, HMIG3U, Vijeo Designer

Resolution:

The GE9030 driver is not compatible with newer Vijeo Designer versions like v6.3. If you convert an old project and when trying to download you get the error "ERROR 1330 on Build - driver not supported" that means you need to unlock the driver to make it compatible with your new Vijeo version. To do it:

*Before doing the process, make sure to Run Vijeo Designer as Administrator*

To add the drivers in the list, go to help then about .

Then license and select "upgrade" enter the upgrade part number VJDHDRVGEV62M in the entry field.

Once you put it you can open your project and the driver will automatically be changed.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.If you are not located in North America, please contact your local Customer Care Center for assistance:Support | Schneider Electric Global (se.com)

Released for: Schneider Electric Singapore