Issue:
Customer is trying to find pricing for an enclosed drive or enclosed Soft Start.
Product Line:
ATV660, ATV680
ATV960, ATV 680
Altivar Process
S-Flex
18 pulse CPD
Enclosed ATS480
Enclosed ATS22
Environment:
All enclosed drives and Soft Starts sold in USA and Canada.
Cause:
Except for some S-Flex drives, the enclosed drive part numbers are not loaded into the system as complete or valid numbers.
Resolution:
Enclosed drive and Soft Start products are ETO (Engineered to Order) and have many different combinations of options and accessories that can be selected.
Because of this flexibility these items must be built (configured) in the Product Selector tool that is available to our distributors and field offices called SE Advantage.
Please contact your Schneider Electric distributor or Sales office for assistance.
Customer is trying to find pricing for an enclosed drive or enclosed Soft Start.
Product Line:
ATV660, ATV680
ATV960, ATV 680
Altivar Process
S-Flex
18 pulse CPD
Enclosed ATS480
Enclosed ATS22
Environment:
All enclosed drives and Soft Starts sold in USA and Canada.
Cause:
Except for some S-Flex drives, the enclosed drive part numbers are not loaded into the system as complete or valid numbers.
Resolution:
Enclosed drive and Soft Start products are ETO (Engineered to Order) and have many different combinations of options and accessories that can be selected.
Because of this flexibility these items must be built (configured) in the Product Selector tool that is available to our distributors and field offices called SE Advantage.
Please contact your Schneider Electric distributor or Sales office for assistance.
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