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License Manager Shows Zero Devices and does not Allow New Product Key

Issue
License Manager shows zero devices for both 'current' and 'maximum' number of devices. When entering a new product key, it gives the following message:
Retrieving the com class factory, error 80040154

Product Line
PME 7.x.x
ION Enterprise 6.0

Resolution
The IONSNG.dll file needs to be registered:
1. Open a command prompt; navigate to ..\ION Enterprise\System\Bin folder
2. Type regsvr32 ionsng.dll and press 'Enter' key

Schneider Electric Україна

License Manager Shows Zero Devices and does not Allow New Product Key

Issue
License Manager shows zero devices for both 'current' and 'maximum' number of devices. When entering a new product key, it gives the following message:
Retrieving the com class factory, error 80040154

Product Line
PME 7.x.x
ION Enterprise 6.0

Resolution
The IONSNG.dll file needs to be registered:
1. Open a command prompt; navigate to ..\ION Enterprise\System\Bin folder
2. Type regsvr32 ionsng.dll and press 'Enter' key

Schneider Electric Україна

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