Issue:
A user wants to locate all, or the latest, versions of ION meter firmware and templates and Powerlogic meter firmware.
Product Line:
ION meters
Powerlogic meters
Environment:
Meter firmware and template files
Cause:
A user may not be able to locate specific versions of firmware and templates that are not available externally.
Resolution:
ION and Powerlogic meter firmware is available on the Schneider Electric website in the "Downloads" section:
https://www.se.com/ww/en/download/
For information on upgrading the firmware or template on an ION meter with ION Setup, reference the following knowledge base article:
FA244316
For information on upgrading the firmware or template on a PowerLogic meters using DLF-3000, reference the following knowledge base article:
FA237920
Some older versions of firmware may not be found in the above locations. Contact hardware support for additional firmware.