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Video : How do I obtain Connection Data for Technical Support

Issue
How do I obtain Connection Data for Technical Support

Product Line
EcoStruxure Control Expert (former Unity Pro), Modicon PLC

Environment
Unity Pro v12.0

Resolution
The goal of this video is to explain you how to recover architecture information from a Schneider Electric configuration with the connected devices for sending to customer support in case of issue.


Schneider Electric UK

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