Issue
The Magelis HMIGXO series are only available for the APAC Market. However, sometimes a machine built by an overseas machine builder may sell and deliver a machine to a customer in another part of the world and it might be necessary to update the application with Vijeo Designer if the equipment was shipped to a different country.
Product Line:
HMIGXO3501
HMIGXO3502
HMIGXO5502
Environment
Vijeo Designer V6.2 Standalone version only.
Does not apply to Vijeo Designer installed under SoMachine or EcoStruxure Machine Expert
Resolution
To give access to programming the GXO target in Vijeo Designer V6.2
1. Launch Vijeo Designer as Administrator in Windows.
2. Go to Help->About->License->Upgrade.
3. Enter the Upgrade Reference Number VJDHTGTGX and press OK.
4. Close Vijeo Designer.
5. Relaunch Vijeo Designer.
Note: Vijeo Designer must be registered before the upgrade can be applied.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric UK
