Issue: 
When you navigate to Diagnostic Viewer > Service Diagnostics > Communication Server you see the tree state shows "BAD" as shown in the below screenshot.  
Product Line: 
Power Monitoring Expert 2020 
Environment: 
Diagnostic Viewer 
 
Cause: 
This is a bug with the PME Diagnostic Viewer. It is just a display issue and does not affect PME in any other way. 
Resolution: 
It will be addressed in PME 2020 CU1
Released for: Schneider Electric UK

