APC Smart-UPS Modular Ultra 5-20kW - How to Replace the Power Module

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Issue:
Looking for instructions for replacing the power module in APC Smart-UPS Modular Ultra 5-20kW.

Product Line:
APC Smart-UPS Modular Ultra 5-20kW

Environment:
UPS Models that begin with SRYL5K up to SRYL20K
All Serial Numbers

Cause:
Need to replace a faulty or end-of-life power module to ensure continued UPS operation.

Resolution:
To replace the power module in your APC Smart-UPS Modular Ultra 5-20kW, follow these steps:

Release the thumb-screw, push it down or up depending on where the power module is placed.
Pull the power module out.
Insert the new power module all the way in.
Secure the new power module with the thumb-screw.

For a visual guide, you can refer to the replacement video below.

If you encounter any issues or need further assistance, please get in touch with our customer care center at https://www.apc.com/us/en/support/.