Customer needs assistance printing a PDH Webinar Certificate.
Issue:
End-user took a webinar on VFD and cannot print his PDH certificate.
Product Line:
Training
Environment:
On line support
Cause:
No instruction to print off the certificate.
Resolution:
The PDH and webinar certificates are from the Partner Portal, not Energy University.
Contact for the Partner Portal is:
SM AMS PartnerPortalSupport
These are the instructions for printing the certificate.
Log into the Consulting Engineer Website Portal at the URL address below:
https://partner.schneider-electric.com/partners/Menu/login
1. Click on the Training tab in the header section
2. Hover over the Learning tab (Top Left) & click My Courses
3. Click on the Active drop-down box and change to Completed
4. Click on the title of the webinar or any previously viewed webinar that you would like to print your certificate.
5. Scroll down to the Training Progress Details & Click the Print Certificate link
End-user took a webinar on VFD and cannot print his PDH certificate.
Product Line:
Training
Environment:
On line support
Cause:
No instruction to print off the certificate.
Resolution:
The PDH and webinar certificates are from the Partner Portal, not Energy University.
Contact for the Partner Portal is:
SM AMS PartnerPortalSupport
These are the instructions for printing the certificate.
Log into the Consulting Engineer Website Portal at the URL address below:
https://partner.schneider-electric.com/partners/Menu/login
1. Click on the Training tab in the header section
2. Hover over the Learning tab (Top Left) & click My Courses
3. Click on the Active drop-down box and change to Completed
4. Click on the title of the webinar or any previously viewed webinar that you would like to print your certificate.
5. Scroll down to the Training Progress Details & Click the Print Certificate link
Released for: Schneider Electric USA
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