On an Altivar Process Drive, how can I take a screenshot using the remote keypad and download to PC?
Issue:
Could not find how to do print screen on Altivar Process drives.
Resolution:
To take and transfer a screenshot from the remote keypad:
- Press the F1 and F4 keys at the same time to capture a screenshot.
- Connect the keypad to a PC using the mini USB port.
- On the PC, open the Keypad folder.
- Open the PRTSCR (Print Screen) folder.
- Copy the screenshot file to the desired folder on the PC.
The keypad USB port has two main functions:
- Downloading screenshot files.
- Uploading program files, such as language files.
Refer to the attached file for additional information.
Note: The keypad cannot be connected to the computer and the drive at the same time.
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric USA
