Issue:
ERMS is ON but the phone that turned it on is not available
Product Line:
Circuit Breakers
Resolution:
There is a "force unlock" feature with the following combination:
Version 3 Ecostruxure Power Device MTZ app on the phone
Version 3 firmware in control unit
Note: Version 2.12.2 Ecostruxure Power Commission software is able to update the control unit to version 3.
ERMS is ON but the phone that turned it on is not available
Product Line:
Circuit Breakers
Resolution:
There is a "force unlock" feature with the following combination:
Version 3 Ecostruxure Power Device MTZ app on the phone
Version 3 firmware in control unit
Note: Version 2.12.2 Ecostruxure Power Commission software is able to update the control unit to version 3.
Released for: Schneider Electric USA
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