Issue:
PowerChute Personal Edition reports, "Could not check for updates."
Product Line:
PowerChute Personal Edition version 3.1
Environment:
All Support Windows OS
Cause:
The incorrect response was returned.
Solution:
PowerChute Serial Shutdown has been released to replace PowerChute Personal Edition. Below is a link to the download page. We recommend users uninstall PowerChute Personal Edition and install PowerChute Serial Shutdown.
NOTE:
PowerChute Personal Editon will be discontinued on Apr 29, 2024, and end-of-support is Jun 5, 2024.
With a Back-UPS PowerChute, Serial Shutdown will communicate via USB (Universal Serial Bus).
https://www.se.com/us/en/product-range/137943580-powerchute-serial-shutdown
The most up-to-date version of PowerChute Personal Edition is 3.1. If you are currently running PowerChute Personal Edition 3.1, uninstall PowerChute PowerChute Personal Edition and install PowerChute Serial Shutdown, or disregard the message.
PowerChute Personal Edition reports, "Could not check for updates."
Product Line:
PowerChute Personal Edition version 3.1
Environment:
All Support Windows OS
Cause:
The incorrect response was returned.
Solution:
PowerChute Serial Shutdown has been released to replace PowerChute Personal Edition. Below is a link to the download page. We recommend users uninstall PowerChute Personal Edition and install PowerChute Serial Shutdown.
NOTE:
PowerChute Personal Editon will be discontinued on Apr 29, 2024, and end-of-support is Jun 5, 2024.
With a Back-UPS PowerChute, Serial Shutdown will communicate via USB (Universal Serial Bus).
https://www.se.com/us/en/product-range/137943580-powerchute-serial-shutdown
The most up-to-date version of PowerChute Personal Edition is 3.1. If you are currently running PowerChute Personal Edition 3.1, uninstall PowerChute PowerChute Personal Edition and install PowerChute Serial Shutdown, or disregard the message.
Released for:Schneider Electric USA
