How can we help you today?

Error 1721 when uninstalling early versions of Schneider Electric Software Update

Issue:
Old versions of Schneider Electric Software Update (e.g. versions 1.0, 1.2 or 1.3) cannot be uninstalled once they have been repaired. Uninstall leads to Error 1712.
Error image

Product Line:
All Schneider Electric Software supporting the Schneider Electric Software Update Tool

Environment:
Windows 7, Windows 8.1, Windows 10

Resolution:
Download and execute version 2.5.0 of Schneider Electric Software Update from this link.
When setup starts, it automatically begins a Repair fix as shown below:

SESU

After repair the old version of Schneider Electric Software Update is automatically uninstalled and the new version is installed.

Schneider Electric USA

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and an expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalogue
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings