What can cause the ATV630 or ATV930 drives ethernet IP address to keep resetting back to all zeros?

Issue:

IP address keeps resetting back to zeros on the ATV630 or ATV930 drive.

Product Line:

ATV630 ATV930 product lines including enclosed or AFE.

Environment:

All

Cause:

FDR is turned on or the IP mode is not fixed.

Resolution:

The the ethernet settings make sure your are set for Fix IP Mode not DHCP and that FDR (Fast Device Replacement is not turned active)

Also make sure you power cycle the Drive by removing the mains voltage and letting the HMI display to go blank to make sure the IP address is saving.

Released for: Schneider Electric USA