Resolution:

-Remove the factory jumper from terminals P24, STOA, and STOB.
-Verify that the jumper is not damaged, then reinstall it.

-Power cycle the VFD

If you are using external control wiring instead of the jumper:

-Ensure the contacts are closed.
-Confirm that you have 24 VDC at terminals STOA and STOB.

-Power cycle the VFD

If the code reappears after power cycling, try contacting Drives Technical Support for further troubleshooting.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Released for: Schneider Electric USA