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NMC3 reports bypass events in event log - SU v2.2.0.1

Issue:
After upgrading to SU v2.2.0.1, event log shows multiple bypass events, even on UPS systems that do not support bypass

Product Line:
SU application module for Network Management Card 3 devices

Cause:
This is caused by an NMC firmware bug

Resolution:
This issue has been addressed in SU v2.2.1.1. To resolve, please update to at least v2.2.1.1 (attached to this article), or search apc.com for the latest firmware version.

Schneider Electric USA

Attachment(s)
apc_hw21_su_2-2-1-1.zip [3.88 MB]
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