Ecostruxure Process Expert [2021]: How can i find various diagnostic Logs of Ecostruxure Process Expert 2021 Software.

This document explains User on How can i find diagnostic Logs of Ecostruxure Process Expert 2021 Software.

Support Team might ask for couple of diagnostic logs which are required for their investigation on a reported issue. Ecostruxure Process Expert has various logs at different locations and the details of logs and their Paths are given below.

1. Installation log file: C:\ProgramData\Schneider Electric\Process Expert 2021\Ecostruxure Process Expert Installation.log

2. System server Logs: C:\ProgramData\Schneider Electric\Process Expert 2021\Logs

3. System Server MiniDumps: C:\ProgramData\Schneider Electric\Process Expert 2021\MiniDumps

4. Engineering Client Logs: C:\Users\"User Name"\AppData\Roaming\Schneider Electric\Process Expert 2021\Logs

5. Engineering Client MiniDumps: "C:\Users\"User Name"\AppData\Roaming\Schneider Electric\Process Expert 2021\MiniDumps"

6. Migration Logs: For the database that you have migrated, in the GLOBAL folder.

For each system contained in the migrated database, in the System_n.

Both folders are located at the path "C:\ProgramData\Schneider Electric\Process Expert 2021\Db\".

Released for: Schneider Electric USA