How can we help you today?

How to find the Geo SCADA installation log in case my installation fails

It is not usual, but sometimes the Geo SCADA installation may fail. In case it happens, the end user should contact the Technical Support team providing a screen shot of the error message, which point of the installation failed (pre-requisites, modules selection, other) and the installation log file.
The installation log file name is "ClearSCADA Setup.log" and is stored at "C:\Users\[user]\AppData\Local\Temp\" folder, where [user] is the Windows user name installing Geo SCADA.

An easy way to get to the folder is to type %Temp% on Windows File Explorer and hit enter. It will bring the right folder and the end user can browse for the file name:
Finding folder

File

Schneider Electric USA

Explore more
Product:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Product:
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalogue
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings