How can you disable the cyber security password when you are trying to connect to ethernet on the ATV340E Drives?

Resolution:

If your ATV340E drive has firmware version V3.2IE26 or above, it will have a cyber security feature that will require you to enter a password when you connect over Ethernet. If the law does not permit, you to have a cyber security network you can disable the feature after you have changed the original password.

If you opt to disable the cyber security feature, you do so at your own risk.

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Released for: Schneider Electric USA