PowerChute Network Shutdown reports “Error registering with the Network Management Card.”

Issue:
PowerChute reports “Error registering with the Network Management Card.”

Product:
PowerChute Network Shutdown version 4.x or 5.x

Environment:
PowerChute Virtual Machine
All supported Linux OS
All supported Windows OS

Cause:
Connection issue with the APC Network Management Card.

Solution:
Please review the attached PDF

For the PowerChute Virtual Machine and Linux systems, see:
"Error registering with the Network Management Card when running the PowerChute Virtual Machine or on a Linux system.pdf."

For PowerChute running on a Windows system, see:
"Error registering with the Network Management Card when running the PowerChute on a Windows System.pdf."

Released for: Schneider Electric USA