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What if my Schneider Energy Monitor isn't found during installation?

Once a Schneider Energy Monitor is installed, the Smart Panel Setup app uses Bluetooth to make an initial link from your mobile device to the Monitor. This works as follows:

  • Download the Smart Panel Setup app to your mobile phone or tablet.
  • Enable Bluetooth on your iOS/Android device. (NOTE: iOS may require you to do this in 2 places.)
  • In your electrical panel, cycle the breaker for Schneider to ON to start the Bluetooth broadcast.
  • Remain near your Monitor (5-15 feet) until the connection is made.
  • The Smart Panel Setup app should seamlessly identify your Monitor and begin connecting.

If your device does not connect, please contact our Customer Care Center via chat or at 888-778-2733

Please have the device serial number available.

Schneider Electric USA

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