Customer FIRST Program

The Customer FIRST Program is a comprehensive, but flexible service plan to support, protect, and optimize industrial and process automation systems.

Customer FIRST is a multi-tiered program that covers maintenance, lifecycle assessment, connected digital services and technical support, designed to extract and retain the maximum benefit from your industrial automation investment, across the operating life of the asset. A rich portfolio of essential services helps you proactively protect and extend the value of your investment in Schneider Electric products and solutions while maintaining asset performance levels.

Customer FIRST Program Schneider Electric The Customer FIRST Program is a comprehensive, but flexible service plan to support, protect, and optimize industrial and process automation systems.
  • Help Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Tech Support: 877-342-5173
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Software and Firmware
  • Product Selector
  • Product Replacement
  • DigestPLUS Online Catalog
  • Industries
  • Partners
  • Schneider Electric Community
  • Events
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings