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EcoCare: The service experience you deserve

Fast, priority support. Remote monitoring. Discounts on spare parts.

EcoCare, a member-based service plan, helps you identify issues before they become a problem. Keep operations running at peak performance with 24/7 proactive monitoring and alarming, asset management for increased equipment uptime, and expert priority support (both onsite and remote) for fast response.

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Let EcoCare help extend the life of your equipment

Redefine your strategy to perform the right maintenance at the right time with an EcoCare membership plan made for you.

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Fast, priority, emergency support: Get time back

Enjoy priority support and direct access to service experts (onsite and remote), led by your go-to coach and customer success management team.
remote services consultant monitoring equipment lifecycle through digital capabilities

24/7 Remote monitoring: Stay ahead of any problems

Easily identify issues before they become a problem. Proactive monitoring and alarming by our experts helps you reduce downtime.
service technician on the way to provide emergency on-site maintenance support

Discounts on spare parts: Make your budget last

Get exclusive discounts and preferred rates on spare parts. See special pricing and more using the mobile app.
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Easy-to-use app: Your data in one place

Once your account is set up in mySchneider – reports, analytics data, schedules, and more are at your fingertips using the app.

In the end, data is value

"EcoStruxure connects assets so we can look at the health...It's getting the right data at the right time. And in the end, data is value."
Lee Perry, Electrical Design Engineer, BASF

Learn how condition-based maintenance helps BASF prevent catastrophic failures.

EcoCare membership plans

All EcoCare memberships include:

  • Customer success management team
  • Priority remote access to experts
  • Exclusive EcoCare rates on all services
  • Onsite intervention*
  • 24/7 Monitoring and alarming
  • Help with code compliance
  • Online training

*Within 100 miles of a Schneider Electric service location

Additional features below are available with Advanced and +Advanced plans for select EcoCare offers. Check for details.

+ Consultation from our experts, with advanced analytics
+ Recommendations for preventive maintenance
+ Condition-based maintenance

All plans are managed using the mySchneider app. Cost varies.

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The perks of power visibility

Nestle produces 1 million jars of coffee every day. Unplanned shutdowns can cost $52k an hour.
Learn how condition-based maintenance helps Nestle save, and helps Luis make sure families get their morning cup of coffee.

EcoStruxure software helps us monitor your equipment 24/7, from anywhere.

Define your new beginning with EcoCare

Go-to coach. 24/7 monitoring. Spare parts discounts. Get the service plan made for you.
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How can EcoCare membership services plan help ensuring dynamic asset and systems maintenance and sustainable operations?

Schneider Electric EcoCare membership services plan enables you to optimize your equipment and systems maintenance strategy, helping your business operations move toward a more dynamic, electrified, and decarbonized world. As an industrial technology leader and a trusted IIoT partner, Schneider Electric redefines your maintenance by offering innovative digital capabilities that provide proactive expertise to minimize downtime, maximize operational efficiency and safety, and achieve sustainability goals. Companies looking to unlock the full potential of their connectable products from the first day of their installation receive exclusive access to our experts and support team with remote monitoring, diagnosis, and resolution. Our highly qualified experts provide the best remote monitoring services through advanced algorithms and predictive analytics to troubleshoot and fix issues saving travel time and reducing footprint. Get exclusive access to a unique personalized digital experience through the mySchneider portal with visibility of assets under management and specialized training as a part of an effective maintenance plan. Schneider Electric helps industrial owners achieve critical sustainability challenges by offering EcoCare membership with 24/7 expert insights and monitoring of electrical distribution equipment, modular data center operations, and single-phase UPS lifecycle management.