Where is the ION Diagnostics Tool (ION_Diag.exe) located in ION Enterprise?
Issue:
User would like to run the ION_Diag.exe application is in ION Enterprise, but may be unsure where it is located
Product:
ION Enterprise
Environment:
Software Diagnostics
Cause:
User would like to use ION_Diag.exe retrieve basic diagnostics and system information. The tremendously valuable information retrieved is compressed into a .cab file
Resolution:
The ION diagnostics tools is in the following directory (Where C:\ needs to be replaced with the drive letter that the ION Application is installed):
C:\Program Files\Schneider Electric\ION Enterprise\system\bin
To find the Diagnostics Tool for PME 7.2.x and PME 8.x, click on the following article: Video: How do I generate a diagnostic file for PME?