Errant Time-Stamps on ION8650 meter waveform data

Q: Errant Time-Stamps on ION8650 meter waveform data

Issue: Time-stamps from 1969 are seen on the time axis of waveforms on ION8650 meters. These errant time signatures occur only on waveforms that are captured around a power up/down of the meter. Product Line: ION8650 Environment: ION8650 meters on firmware version 409 or earlier that capture waveforms at the power up/down of the meter. Cause: The hardware team has investigated this and has confirmed this as a firmware related issue. Resolution: Applying firmware version 004.020.001 for the ION 8650 will resolve this issue. Đã phát hành cho: Schneider Electric Việt Nam

Question

Accepted Answer

Issue:
Time-stamps from 1969 are seen on the time axis of waveforms on ION8650 meters. These errant time signatures occur only on waveforms that are captured around a power up/down of the meter.

Product Line:
ION8650

Environment:
ION8650 meters on firmware version 409 or earlier that capture waveforms at the power up/down of the meter.

Cause:
The hardware team has investigated this and has confirmed this as a firmware related issue.

Resolution:
Applying firmware version 004.020.001 for the ION 8650 will resolve this issue.

Errant Time-Stamps on ION8650 meter waveform data

Đã phát hành cho: Schneider Electric Việt Nam

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Errant Time-Stamps on ION8650 meter waveform data

Đã phát hành cho: Schneider Electric Việt Nam

Sản phẩm

Hỗ trợ

Công ty

Liên kết nhanh

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