Why are the Trigger Alarm and Run Self-Test buttons grayed out for my unit on the SmartConnect web portal?

Q: Why are the Trigger Alarm and Run Self-Test buttons grayed out for my unit on the SmartConnect web portal?

Issue: The Trigger Alarm and Run Self-Test buttons are grayed out for my unit on the SmartConnect web portal. Products: SmartConnect Smart-UPS models SMT, SMTL, SMX, SRT Cause: SmartConnect control has been disabled on the Smart-UPS. Solution: If the Trigger Alarm and Run Self-Test buttons are disabled in the web portal, ensure that SmartConnect access is enabled on your Smart-UPS. From the LCD panel, navigate to Configuration > SmartConnect. The possible settings are Disable or Enable with Ctrl. Enable the setting with Ctrl. Once the change has been made, it will take 5 to 10 minutes to take effect. The web browser will need to be refreshed. Đã phát hành cho: Schneider Electric Việt Nam

Question

Accepted Answer

Issue:
The Trigger Alarm and Run Self-Test buttons are grayed out for my unit on the SmartConnect web portal.

Products:
SmartConnect Smart-UPS models SMT, SMTL, SMX, SRT

Cause:
SmartConnect control has been disabled on the Smart-UPS.

Solution:
If the Trigger Alarm and Run Self-Test buttons are disabled in the web portal, ensure that SmartConnect access is enabled on your Smart-UPS. From the LCD panel, navigate to Configuration > SmartConnect. The possible settings are Disable or Enable with Ctrl. Enable the setting with Ctrl. Once the change has been made, it will take 5 to 10 minutes to take effect. The web browser will need to be refreshed.

SmartConnect status

Why are the Trigger Alarm and Run Self-Test buttons grayed out for my unit on the SmartConnect web portal?

Đã phát hành cho: Schneider Electric Việt Nam

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