Issue: Requirements and installation process of Ecostruxure Power Build - Rapsody.
Product Line: Ecostruxure Power Build – Rapsody
Resolution:
Step1: Download
Download latest version of ECOSTRUXURE POWER BUILD - RAPSODY to your local computer, For your version look at your local SE.com website Access here

Step2: Minimum Configuration
ECOSTRUXURE POWER BUILD - RAPSODY requires following minimum Computer configuration

• Windows 10
• Processor: Intel Core i3 & above
• Memory: Minimum 4GB RAM
• Screen resolution : 1280 * 768
• Internet Explorer 11.0 or Google Chrome latest version (mandatory for Login step)
• Adobe Pdf or Do Pdf software installed (required for SLD Print, potential issue with Microsoft Print to PDF)
• Internet access at the time of installation and registration

Step3: Preparation for installation

• Your administrator rights are no longer require on the computer to install ECOSTRUXURE POWER BUILD - RAPSODY
• Internet Access is active

Step4: Installation & First Run

• Install ECOSTRUXURE POWER BUILD - RAPSODY using the installer downloaded in step 1
• Do not modify the default installation folder path.
• If all the above prerequisites of minimum configuration and preparation are met then, installation will be successful, and you will have ECOSTRUXURE POWER BUILD - RAPSODY icon on your desktop.

• Once the above step is complete double click on the icon
• You will be presented with a login page if all the steps have been correctly followed.

• Explanation:
  • Ecostruxure Power Build - Rapsody must connect to Schneider servers in Schneider Data Centers to perform secure Authentication.
  • If an Antivirus application (Symantec, Avast, BitDefender, McAfee, Eset, Webroot) has very restrictive settings it will block ECOSTRUXURE POWER BUILD - Rapsody from connecting to Schneider Authentication servers & sometimes quarantine files like "logintNG.dll"
• Recommendation:

Prepare Antivirus Software / Firewall / Intrusion Prevention to allow ECOSTRUXURE POWER BUILD - RAPSODY to be installed - Please ask IT administrator to do following -

• • Allow ports 80 & 443 to be open from EcoStruxure Power Build - RAPSODY
  • Whitelist EcoStruxure Power Build - RAPSODY in the Antivirus /Firewall/ Intrusion Prevention application
  • Whitelist the following folders:
    • C:\Schneider Electric\EcoStruxure Power Build - Rapsody Common
    • C:\Schneider Electric\EcoStruxure Power Build - RAPSODY xx\
    • C:\Users\XXXX\Documents\EcoStruxure Power Build – RAPSODY xx

Step5: Registration & Login

• If you are a new user of ECOSTRUXURE POWER BUILD - RAPSODY, please register using register link on the Registration and Login page

• If you are an existing user, you should have credentials for access to ECOSTRUXURE POWER BUILD - RAPSODY, please use the same to Complete Login process.

• if you face any problem to Register or login please use this FAQ – Access here

Start to use EcoStruxure Power Build – RAPSODY.
Discover about Rapsody features and associated tutorials. EcoStruxure Power Build -Rapsody Presentation & Tutorials

Đã phát hành cho: Schneider Electric Việt Nam