Gibberish  characters appear while exporting circuit breaker logs.


Note :
Product Line: Every item integrated in  Ecostruxure power commission for usage in China
Environment: -EPC Version: 2.31
Root Cause: Decoding Error

Resolution steps

1. Open the breaker logs (Gibberish format)


2.Select "Data" (red box in the upper right corner of the image) and "From Text/CSV" (red box in the left corner of the image) in the upper toolbar.


3. Select the gibberish log in the folder
4. Click "Download" in the CSV interface



5. Get logs

Đã phát hành cho: Schneider Electric Việt Nam