*Warning: This article contains information about Windows registry. Improper changes to the registry can permanently damage the operating system.
Always backup the registry before making any changes.*

When troubleshooting alarm redirection or Crystal report issues, additional logging is sometimes required to gain a clear understanding of the actual emails being sent. This article offers a step-by-step guide on enabling email protocol logging, aiding in troubleshooting, and pinpointing the root cause of the issue.

To activate protocol logging for emails, follow these steps:

1. Open the Windows Registry Editor and create the registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Schneider Electric\ClearSCADA\AlarmRedirection" with the name "SMTP Protocol Log Filename" as a string.
2. Specify the desired filename as the value, for instance, smtp.log.

Notice the protocol log is automatically created as follows:

In order for this change to take effect, a restart of the DBserver is required.

Please note that this logging is only available in Geo SCADA versions and is not available in the older ClearSCADA versions.

Đã phát hành cho: Schneider Electric Việt Nam