Video - Harmony P6, Error Secondary or Optional storage device missing or does not have enough space. Run-time operations and/or SRAM Simulation that require this storage device will fail.

Issue:

At startup, on the HMIP6, the Vijeo Designer Runtime displays the error message below even if no configuration uses the Secondary or Optional drive.

Product Line:

Harmony P6, HMIP6 and Vijeo Designer

Resolution:

On a standard HMI, there are parameters that use or are saved to the SRAM of the HMI. (The Ethernet port configuration is one example.)

In the case of a HMIP6, just like a generic PC, it does not have a dedicated SRAM to receive these configuration parameters and other that are made in Vijeo Designer.

So, in a HMIP6, the SRAM is simulated into the Secondary drive or Optional drive and even if nothing in the project (Like Data or Alarm logging, recipes) uses the

Secondary drive or Optional drive, the error message will indicate that one is needed.

To resolve this problem or error message, 2 options are possible.

1. Plug in a USB memory stick or SD card to the P6 unit to be used as the Secondary drive.

2. Partition the C:\ to make a secondary drive allocation.

Below is a link to an article on the Microsoft support web site, on how to partition a disk,.

https://support.microsoft.com/en-us/windows/create-and-format-a-hard-disk-partition-bbb8e185-1bda-ecd1-3465-c9728f7d7d2e

It is needed to shrink the current drive volume to make some unallocated space (2GB should be enough).

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)

Đã phát hành cho: Schneider Electric Việt Nam