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Welkom op onze website.

Veelgestelde vragen (FAQ's) zoeken

Web Application / WebReach Error - HTTP Error 403.1 - Forbidden: Execute access is denied

For ION Enterprise: When trying to open WebReach, the user may get the error page shown below in the screen capture.

Error message

Error reads:
The page cannot be displayed
There is a problem with a program on the page you are trying to reach, and the page cannot be displayed.
HTTP 403.1 Forbidden: Execute Access Forbidden
Internet Information Service

For Power Monitoring Expert: When trying to open the Diagrams tab of the Web Applications, the user may get the error page shown below in the screen capture.

Power Monitor Expert
Error reads:
HTTP Error 403.1 - Forbidden
You have attempted to run a CGI, ISAPI, or other executable program from a directory that does not allow executables to run.

Product Line
ION Enterprise 4.5
ION Enterprise 5.x
Struxureware Power Monitoring 7.x
Power Monitoring Expert 8.x

ION Enterprise WebReach
PME WebApplications
Internet Information Services

The ION virtual directory does not have permission to execute the necessary scripts for proper operation.

For ION Enterprise:

In IIS, go to the properties of the site, and make sure the "Execute Permissions" is set to "Scripts and Executables" and not "None".ION Properties

For Power Monitoring Expert:

In IIS, navigate to Default Web Site > ION and open the Handler Mappings. Right-click and select Edit Feature Permissions. Check "Execute".Handler mappings

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