VIDEO: Testing Citect Credentials Fail for Application Services Host

Hur kan vi hjälpa dig idag?

Issue
A users credentials fail to authenticate in Application Configuration Utility > Application Services Host:

Citect connection unavailable.
Note: Citect runtime must be running to perform this test

Note: Citect Runtime is already running.

Product Line
PowerSCADA Expert 8.1, 8.2, 9.0 (PSE 8.x, 9.x)

Environment
Application Configuration Utility

Cause
A successful connection by the Schneider Electric ApplicationServiceHost service requires a user already defined in the PowerSCADA project, server IP address and a parameter in the INI file. However, testing citect credentials will not work if it's running as a service. In this resolution, the INI parameter is missing.

Resolution
1. In Citect INI file, set [ctAPI] Remote = 1.

2. Shutdown and restart the Runtime (project).

3. Now the test will succeed:

**Embed video here**