Issue:
Nutanix Files Cluster (AFS) is not shut down or started by PowerChute Network Shutdown on AOS 5.9 or greater.
Cause:
The commands used to stop and start Nutanix Files used by PowerChute were changed in Nutanix AOS 5.9.
Product Line:
PowerChute Network Shutdown v4.3
Environment:
PowerChute v4.3 configured with Nutanix support, Nutanix AOS 5.9.x or greater and Nutanix Files.
Solution:
Follow the steps below to install the PowerChute update to resolve this issue.
Nutanix Files Cluster (AFS) is not shut down or started by PowerChute Network Shutdown on AOS 5.9 or greater.
Cause:
The commands used to stop and start Nutanix Files used by PowerChute were changed in Nutanix AOS 5.9.
Product Line:
PowerChute Network Shutdown v4.3
Environment:
PowerChute v4.3 configured with Nutanix support, Nutanix AOS 5.9.x or greater and Nutanix Files.
Solution:
Follow the steps below to install the PowerChute update to resolve this issue.
- Download the ZIP file attached to this Knowledge Base article, extract the contents and save the files locally.
- If PowerChute is not installed in the default directory, edit the updatePcns.bat file using an ASCII text editor to include the correct path to your PowerChute installation:
- Run updatePcns.bat as an administrator (“Run as administrator”).
- Stop the PowerChute service.
- Copy the existing pcns-EN.jar to pcns_backup.jar.
- Copy the patched pcns-EN.jar to the %PCNSPATH% folder.
- Start the PowerChute service.